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| Medication Refills |
 All prescription and authorizations for renewals should be requested during normal office hours.
Kindly give 3 business days to process all prescription renewals.
Prescriptions requiring pre-authorization from your insurance carrier should be requested 14 business days in advance.
Patients with continuous medication refills, must be seen in the office on an annual basis.
REQUESTING A MEDICATION REFILL:
When requesting a medication refill, please be prepared to leave your name, phone number, date of birth, the name of the medication, name and location of your pharmacy. Most prescriptions are phoned into your pharmacy within 72 hours.
SIDE EFFECTS/ALLERGIC REACTIONS:
Should you experience any side effects of the medication you have been prescribed, call our office immediately to report the problem. During evening hours, our answering service will forward your call to the physician on call.
Should you experience an allergic reaction (difficulty breathing, skin rash, etc), discontinue the medication immediately and call 911.
INJECTABLES
Patients beginning treatment for Hepatitis C should call the “member services” department for their insurance plan to determine the preferred pharmacy for injectable medications. Many insurance plans offer a mail order pharmacy for their injectables, while oral medications may be received from a local pharmacy provider.
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T o C o n t a c t U s :
P h o n e : 3 5 2 - 3 3 1 - 8 9 0 2
F a x : 3 5 2 - 3 3 1 - 5 5 9 1
E m a i l : h a v e l o c k @ d d a d o c s . c o m
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A d d r e s s :
D i g e s t i v e D i s e a s e A s s o c i a t e s
6 4 0 0 W . N e w b e r r y R o a d
S u i t e 3 0 2
G a i n e s v i l l e , F L 3 2 6 0 5
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